Refund & Cancellation Policy

Last Updated: October 22, 2025

Thank you for purchasing SHRIJINI AI. We strive to provide a valuable and effective service. As SHRIJINI AI is a digital product/service with access granted immediately or shortly after purchase, our refund policy is as follows:

General Policy - No Refunds

Due to the nature of digital goods and services, **we generally do not offer refunds** once a purchase is made and access to SHRIJINI AI (including premium features, downloads, or licenses) has been granted or delivered. All sales are considered final.

We encourage users to review the product information, features, and any available trial or free version (if offered) before making a purchase decision.

Exceptions for Technical Issues

A refund may be considered only in cases where:

• The digital product (SHRIJINI AI) is proven to be **technically defective** (i.e., unable to function as described) and cannot be fixed by our support team within a reasonable timeframe (e.g., 7 business days) after you report the issue.
• You purchased the product but **did not receive access** (e.g., no confirmation email with access details, no account activation) and our support team is unable to provide access after investigation.

To be eligible for a refund under these exceptions, you must contact our support team within **7 days** of your purchase date, providing detailed information about the issue and evidence (like screenshots or error descriptions). We reserve the right to attempt to resolve the technical issue before considering a refund.

Non-Refundable Circumstances

Refunds will **not** be issued under the following circumstances:

• You changed your mind after purchase.
• You purchased the product by mistake.
• You do not have the appropriate software, hardware, or internet connection to use the product.
• You expected features that were not explicitly listed or advertised for the purchased version.
• You no longer need the product.
• You found the product difficult to use.
• Your account access was terminated due to a violation of our Terms and Conditions.

Cancellation Policy (For Subscriptions, If Applicable)

If SHRIJINI AI is offered on a subscription basis (e.g., monthly or yearly):

• You can cancel your subscription at any time through your account settings or by contacting support.
• Cancellation will stop future recurring charges.
• You will retain access to the service until the end of your current paid billing period.
• No refunds (prorated or otherwise) are provided for the remaining period of a cancelled subscription.

How to Request a Refund (Under Exceptional Circumstances)

If you believe you qualify for a refund based on the "Exceptions for Technical Issues" outlined above, please contact our support team within 7 days of your purchase:

Email: contact@shrijiniai.com
Please include your order details, email address used for purchase, and a clear explanation of the technical issue.

We will review your request and respond within 3-5 business days. SHRIJINI AI reserves the right to make the final decision on all refund requests.

Contact Us

If you have questions about our Refund & Cancellation Policy, please contact us:

Email: contact@shrijiniai.com